How can I create a WeFund account?
Creating a WeFund account is only possible after purchasing an evaluation.
You are only allowed to register one client section for all services.
Once you have selected and paid for your evaluation, you will receive an email with instructions to complete your registration, including the required KYC verification to ensure compliance with our regulatory standards.
How is my account protected?
Your access is secured with login credentials, which must remain confidential.
Am I responsible for unauthorized access?
Yes, you are responsible if someone gains access due to your failure to protect your credentials.
Can I share my login with others?
No, sharing login credentials with unauthorized users is strictly prohibited.
What should I do if I suspect unauthorized access?
Immediately notify the provider if you suspect any security breach.
I forgot the login of my account, what can I do?
If you’ve forgotten your login credentials, click on the "Forgot Password" option on the login page. Follow the instructions to reset your password and regain access to your account. For further assistance, you can contact our support team.
How can I cancel my account?
You can request cancellation by contacting the provider’s support team.
Will I get a refund if I cancel?
No, refunds are not issued for previously paid fees.
Can the provider terminate my account?
Yes, the provider can suspend or terminate accounts for:
(a) Using unauthorized software or bots
(b) Violating the agreement
(c) Engaging in harmful activities against the provider
Will I get a warning before termination?
In urgent cases, termination may happen without prior notice.
Where can I see the status of my evaluation?
You can monitor your evaluation progress in real time by accessing the "Dashboard" section in your WeFund account. Under "Active Challenges," you’ll find an overview of your evaluation status. For more detailed performance metrics, click the "Metrics" button on the right side of the screen. This will provide a comprehensive view of your current standing and trading performance.
Where can I find the link to download MetaTrader?
Once you’ve completed your registration, the link to download MetaTrader 5 will be available in your WeFund dashboard. Simply login and navigate to the resources section to access the download link.